At The Haven Luxury Comfort Boxes, we are committed to protecting your privacy and handling your personal information responsibly.

Information We Collect

When you place an order, sign up to our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Billing and delivery address

  • Phone number (if provided)

  • Order details

How We Use Your Information

We use your information to:

  • Process and fulfil orders

  • Communicate about your purchases

  • Provide customer support

  • Improve our products and services

  • Send marketing communications where consent has been given

Sharing Information

We only share information with trusted third parties where necessary, including:

  • Payment providers

  • Delivery companies

  • Website and email service providers

Data Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse.

Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw marketing consent

Contact

For privacy-related enquiries, please contact:

The Haven Luxury Comfort Boxes
Email: thehavenluxurybox@outlook.com

Privacy & Policy

Last Updated: 21 June 2026